Biggest Mistakes Everyone Makes When Ordering A Burger At Five Guys
Five Guys has become famous for their delicious, customizable burgers that keep fans coming back for more. But even loyal customers might not be getting the most out of their Five Guys experience.
Whether you’re a first-timer or a regular, there are common ordering mistakes that could be standing between you and burger perfection. Here’s how to upgrade your Five Guys game and avoid these ordering pitfalls.
1. Skipping The Free Toppings

Free stuff is the best stuff, especially when it comes to burger toppings! Five Guys offers a whopping 15 free toppings that can transform your burger from basic to extraordinary.
Many customers panic at the counter and default to their usual “just ketchup and mustard” routine. That’s leaving flavor on the table! From jalapeños that add spicy kick to A.1. Sauce that brings steakhouse vibes, each topping opens new taste possibilities.
2. Not Asking For Grilled Onions And Mushrooms

Hidden flavor bombs await those who know to ask! Raw onions have their place, but grilled onions transform into sweet, caramelized magic that melts into your burger patty. Most first-timers don’t realize Five Guys will grill these toppings upon request.
The mushrooms deserve special attention too. Unlike sad, rubbery mushrooms from other chains, Five Guys sautés fresh mushrooms until they’re tender and bursting with savory goodness.
3. Ordering A Double Patty When You Don’t Need It

Rookie mistake alert! Many customers don’t realize that a “regular” burger at Five Guys already comes with two patties. The menu can be confusing – what they call a “hamburger” or “cheeseburger” is actually a double by default.
If you’re not starving or sharing, consider ordering the “little” version instead. It’s still a substantial meal with one patty that won’t leave you in a food coma. Your wallet will thank you too, as the little versions cost a few dollars less.
4. Forgetting To Ask For Extra Bacon Or Cheese

Money-saving hack you’re missing! Unlike most chains that nickel-and-dime you for extra toppings, Five Guys has a little-known policy: once you pay for bacon or cheese, additional portions are FREE. Yes, you read that correctly!
Most customers timidly accept the standard single slice of American cheese or couple bacon strips. Instead, try saying “extra cheese, please” or “extra bacon” after ordering a bacon cheeseburger. The staff will happily pile on more of that melty goodness without charging extra.
5. Ignoring The Bunless Option

Carb counters, listen up! Long before the lettuce wrap became trendy, Five Guys offered their burgers “bunless” – served in a convenient aluminum tray with all your favorite toppings. Perfect for keto dieters or anyone watching their bread intake.
The bunless approach isn’t just healthier; it actually enhances the flavor experience. Without bread absorbing the juices, you taste the full impact of the meat and toppings. Ask for extra lettuce to create a makeshift wrap if you still want the hand-held experience.
6. Not Splitting The Fries

French fry shock happens to everyone the first time. Even a “small” order at Five Guys could feed a small village! The employees famously fill your cup with fries, then toss an extra scoop into your bag for good measure.
Countless dollars and potatoes are wasted when solo diners order their own fries. Unless you’re planning to hibernate afterward, share a small order between two people. For groups of 3-4, a regular size is plenty.
7. Overlooking The Cajun Fries

Spice skeptics are missing out big time! The Cajun fries at Five Guys aren’t mouth-burning hot – they’re dusted with a perfect blend of paprika, garlic, onion, and other spices that create a complex, addictive flavor profile regular fries can’t match.
The Cajun seasoning also adds a beautiful reddish color and crispy texture to the fries. It pairs exceptionally well with their mayo-based dipping sauces, creating a taste contrast that regular fries just don’t achieve.
8. Missing Out On The Milkshake Mix-Ins

Milkshake magic happens behind the counter! Five Guys offers hand-spun milkshakes with unlimited mix-ins from their 11 options, yet many customers order plain vanilla without realizing the creative potential they’re passing up.
Bacon in a milkshake? Absolutely! The sweet-salty combination with maple or chocolate is mind-blowing. Or try mixing peanut butter, banana, and chocolate for a shake that tastes like frozen banana bread.
9. Skipping The Peanuts Or Not Taking Them To-Go

Free peanuts are more than just a snack while you wait! They’re a signature part of the Five Guys experience that too many customers ignore. The complimentary roasted peanuts showcase the chain’s commitment to simple, quality ingredients.
Smart customers grab a to-go cup of peanuts for the road. They make perfect snacks for later or toppings for ice cream at home. Just be considerate of those with allergies and don’t shell them throughout the restaurant.
10. Not Knowing The Secret Menu

Shhh…there’s a whole underground menu most customers never discover! Five Guys doesn’t officially acknowledge a “secret menu,” but insiders know you can order off-menu items like the Patty Melt (burger patty with grilled onions and cheese on a bun grilled inside-out).
Ever heard of the Presidential Burger? It’s modeled after Obama’s order: a cheeseburger with lettuce, tomato, jalapeño, and mustard. The “In-N-Out Style” burger comes animal-style with grilled onions, extra cheese, and special sauce.
